Building integrated and digital social protection information systems

A new Technical Paper by GIZ and DFID outlines how it can be done

The three pillars of social protection information systems

What does it take to build an integrated social protection information system in the digital age? GIZ and DFID commissioned two renowned experts – Valentina Barca and Richard Chirchir - to describe the building blocks and processes required for this endeavour. They will discuss their model and a country case with an expert panel in a webinar on 19 March 2020 at 2 pm CET.

Click here to register for the webinar on

The Paper argues that developing a digital and integrated information system is a crucial step in building a national social protection system. It enables the flow and management of information within the social protection sector and between social protection and other sectors such as education, health, agriculture, humanitarian and disaster risk management (DRM). A digital and integrated social protection information system is expected to better serve the needs of the people, by focusing on the following outcomes: Inclusion, efficiency and effectiveness, accuracy and integrity, accountability and citizen empowerment. This Concept Paper presents potential outcomes, key challenges, key risks and the building blocks of a digital and integrated information system including critical design and implementation choices.

February 2020

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