Writers Stuart Adams and Andrew Wilson
Peer reviewed by Itziar Larizgoitia , WHO; Manfred Zahorka, Swiss Tropical and Public Health Institute
Published by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH, January 2012
Download:
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Quality improvement - Short version pdf 424 KB, English, Link opens in a new window
pdf 424 KB, English
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Quality improvement - Long version pdf 1,4 MB, English, Link opens in a new window
pdf 1,4 MB, English
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Améliorer le système de santé - Version courte pdf 300 KB, French, Link opens in a new window
pdf 300 KB, French
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Améliorer le système de santé - Version longue pdf 1,8 MB, French, Link opens in a new window
pdf 1,8 MB, French
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Für bessere Qualität in der Gesundheitsversorgung - Kurzfassung pdf 380 KB, German, Link opens in a new window
pdf 380 KB, German
Abstract
An essential question for the coming decade: Given the financial, human and other resources you already have at hand, how can you deliver health care of the best possible quality to everyone in your community?
Improving health system quality is an essential part of helping resource-challenged Ministries of Health and individual institutions to meet the health-related Millennium Development Goals. But how does this play out in practical terms, taking into account local cultures, professional practices, and systemic challenges?
This publication looks at innovative, German-supported programmes aimed at improving health system quality in two countries, Morocco and Yemen. Their similarities and differences are examined, and a number of “lessons learnt” are drawn from the two experiences.
Additional reading
Quality improvement for health care providers: With friendly guidance and support

Quality Improvement Programme (QIP)
Ministry of Public Health and Population, Republic of Yemen, 2010
Adobe PDF file (50 pp. 1.5 MB)
The Quality Improvement Programme (QIP) is not the product of theoretical work done by experts sitting in offices. It is the product of learning through practice in Yemeni health facilities and the communities they serve. While developing QIP over the past four years, we have not been re-inventing the wheel. Instead, we have been learning from other people’s experiences around the world, adapting their methods and finding solutions that work in Yemen.