Digitalisation in social protection

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Digitalisation revolutionises data management and administrative processes in social protection.

Through the Sustainable Development Goals countries have set themselves ambitious targets for improving their health and social protection systems. But in many countries, basic statistics such as birth and death records or households with an income below the national poverty line are lacking or patchy. Without reliable and consistent information, policy makers and service managers cannot make informed decisions about where to target resources or which interventions work.

Secure, connected and digitalised social protection systems can reduce such inefficiencies, improve access, reduce costs, increase quality, and personalise services. They can ensure crucial data are available almost immediately at local and central level, for example, to ensure poor families obtain the support they are entitled to, particularly in times of crisis, or to set up and run health insurance or pension schemes.

German development cooperation aims at enabling its partner countries to realise the full potential of digital technology in building scalable, sustainable and interoperable digital social protection systems. Check the articles, studies and event documentations on this page to get an overview.